Frequently asked questions

The umbrella brand for technical and infrastructure property maintenance in Dalmatia — one contract, one contact person. Legal holder: ADRIATIC INSTALACIJE I SERVIS, owner Tihomir Guvo.

One contractual partner is responsible for all work on the property — Adriatic FM Services. The way contractors are engaged (own employees, cooperators, subcontractors) is defined by the contract for each property.

Yes — those are our infrastructure services: cleaning, green areas and winter services, in the same rhythm of property maintenance.

Work on the refrigerant circuit (F-gases) is carried out by authorised companies with certification, in accordance with regulations.

The focus is Split-Dalmatia County; other areas by agreement and on enquiry.

For a larger portfolio we build capacity gradually. First a few properties to an agreed plan — we keep the conversation about capacity open from the start.

Enquiry → property survey → written plan and quote → agreement. The first step can also be a single intervention or a condition assessment.

For ongoing maintenance — yes, because the plan is written for the property. For one-off work it is usually not needed.

Yes, for ongoing cooperation we agree a written contract: scope, rhythm, deadlines and how faults are reported.

One person — the owner of the business, Tihomir Guvo. No call centre.

We usually reply within one working day. For urgent cases the agreed procedure from the contract applies.

Yes — outside the season properties need supervision, winter preparation and planning of upgrades. That is often the most important part of the year.

A list of the work carried out, photos, materials used and recommendations for what comes next. In Croatian, German or English.

Yes — every intervention goes into the property record, with date, scope and contractor.

Invoices and warranties remain the owner's responsibility, but we note all relevant details in the record and pass on the documentation.

Yes — we work alongside official property managers: their procedure and reporting, our delivery. We do not carry out property management activities.

Send a company profile — activity, area, experience. We discuss scopes and standards, then start with a concrete property.

Licences for the activity, work to agreed deadlines, tidy bookkeeping and communication without surprises.

A first confidential conversation without obligation; then, at your pace, a business valuation and written steps in line with Croatian regulations.

Yes. Until you decide otherwise, we do not mention your name to anyone.

No — every quote follows the property and the scope of work. That is fair to each property, and it is what the regulations call for.

No — Adriatic FM Services supports owners and official property managers technically, but it does not carry out property management activities under specific regulations.

Liability and insurance are agreed and defined in a contract for each property and each scope of work — concretely and in writing.

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